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The Consequences of Generative AI for Online Knowledge Communities

5/15/24

Source:

Gordon Burtch, Dokyun Lee, and Zhichen Chen

Research

Generative AI effects on online community participation.

Generative artificial intelligence technologies, especially large language models (LLMs) like ChatGPT, are revolutionizing information acquisition and content production across a variety of domains. These technologies have a significant potential to impact participation and content production in online knowledge communities. The authors provide initial evidence of this, analyzing data from Stack Overflow and Reddit developer communities between October 2021 and March 2023, documenting ChatGPT’s influence on user activity in the former.

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