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LLM Agents for Automating Community Rule Compliance

9/13/24

Source:

Lucio La Cava, Andrea Tagarelli, University of Calabria, Italy

Research

Automating community content moderation with large language models.

Ensuring content compliance with community guidelines is crucial for maintaining healthy online social environments. However, traditional human-based compliance checking struggles with scaling due to the increasing volume of user-generated content and a limited number of moderators. Recent advancements in Natural Language Understanding demonstrated by Large Language Models unlock new opportunities for automated content compliance verification. 


This work evaluates six AI-agents built on Open-LLMs for automated rule compliance checking in Decentralized Social Networks, a challenging environment due to heterogeneous community scopes and rules. Analyzing over 50,000 posts from hundreds of Mastodon servers, we find that AI-agents effectively detect non-compliant content, grasp linguistic subtleties, and adapt to diverse community contexts. Most agents also show high inter-rater reliability and consistency in score justification and suggestions for compliance. Human-based evaluation with domain experts confirmed the agents' reliability and usefulness, rendering them promising tools for semi-automated or human-in-the-loop content moderation systems.

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